About this role
What You Will Be Doing
Your role responsibilities? Here's what you'll do.
Translate user insights and customer needs into design concepts, journeys, wireframes, mockups, and prototypes using industry-standard tools.
Lead large design projects through complete product lifecycles — from early research, conception, and requirements gathering through development, release, and refinement.
Collaborate with multi-disciplinary teams including product managers, product owners, development engineers, and senior management to drive product vision and strategy.
Mentor, coach, train, and provide feedback to team members, contributing to their growth and technical development.
Partner with user researchers to plan, develop, and execute research that defines, optimizes, and evolves our products; proactively identify research opportunities to address knowledge gaps at the product level.
Contribute patterns, guidelines, and components to the design system while using storytelling methods to clearly communicate complex concepts and design decisions to varied audiences.
Technology Tools
Figma, Sketch, Adobe XD, Miro
Role Essentials
What you'll need to be successful in this role:
Proficiency with industry-standard design and prototyping tools, with a professional portfolio demonstrating both pragmatic and creative thinking.
Proven experience creating high-quality design artifacts, including concepts, journeys, storyboards, user flows, wireframes, and prototypes.
Experience integrating user research into product designs and design practices.
Demonstrated success collaborating with developers and product owners to define and design digital products and experiences.
Experience leading design activities within an Agile product delivery methodology.
What We'd Like to See
Preferred skills that will set you apart:
Design strategy and thought leadership experience with the ability to introduce new approaches that drive positive outcomes.
Experience with responsive, mobile, and product design across diverse platforms.
Experience leading one or more designers through projects spanning the complete product design and development lifecycle.
Strong oral and written communication skills with the ability to support design work verbally and visually using rationale, data, and user research.
Ability to work efficiently and independently across multiple projects, often navigating ambiguity, time constraints, and technical complexity.
Responsibilities
Direct and guide design projects with multiple contributors through complete product lifecycles from early research, conception, and requirements gathering through development, release, and refinement
Provide leadership, mentorship, coaching and guidance to designers; provide feedback to leadership on technical abilities of team
Collaborate with product managers to understand value proposition, product-market fit and feature definitions, and translate those into product design artifacts
Collaborate with senior leadership and executives across the organization to influence product vision and strategy
Collaborate with user researchers to plan and execute research to define, optimize and evolve our products; proactively identify research opportunities to address gaps in product strategy and understanding of user/customer needs
Translate user insights and customer needs into design concepts, journeys, wireframes, mockups and interactive prototypes
Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for development teams
Use storytelling methods to communicate complex concepts and design work to varied audiences across the organization which influence strategy and grow our culture of design
Contribute directly to the growth and development of the Hyland design system; collaborate with leadership in establishing core design principles and patterns
Contribute to the overall growth and quality of the department through knowledge sharing and coaching on innovative design practices and market trends
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Basic Qualifications
Professional portfolio or work samples which demonstrate both pragmatic and creative thinking including the ability to work within constraints, shifting schedules and priorities
Experience leading a team of designers in projects that span the complete product design and development lifecycle
Experience creating high-quality design artifacts including concepts, journeys, storyboards, user flows, wireframes, mockups and prototypes
Experience with responsive, mobile and product design
Experience integrating user research insights into product designs and design practices
Proficiency with industry-standard design and prototyping tools
Demonstrated success collaborating with developers, product managers, and executive leadership in defining and designing product vision and strategy
Experience working across teams to integrate feedback from diverse stakeholders (product managers, engineers, customers, and other stakeholders)
Excellent communication and collaboration skills, applied successfully within a team as well as with all levels of employees in other areas, including customers and executives
Ability to support work verbally and visually with design rationale, data and/or user research
Ability to work efficiently and independently on multiple complex projects, often with ambiguity, constraints of time and scope, and technical complexity
Ability to introduce new industry-leading design approaches and methods that drive positive outcomes (efficiency, speed to market, innovation, etc.)
Experience shaping a design practice in an organization, including establishment of processes, influencing organizational structure, and defining the strategic role design plays in achieving business goals